Your data

Privacy notice

This notice explains what personal information re-wild collects, why, how long it is kept and your rights. Last updated: 31 October 2026.

Who I am

re-wild (re-wild.co.uk) is run by Jay Witts, a sole trader based in Torbay, UK. I am the data controller for the personal information described here. To ask anything about your data, use the contact page.

What I collect and why

WhatWhyLawful basis
Orders and your account: name, email, billing address, what you bought, order datesTo sell you ebooks and Wilding activity guides, give you your downloads in My Rucksack, work out fair prices on collections, and keep tax recordsContract; legal obligation (tax records)
PaymentsTaken by the payment provider shown at checkout. I never see or store your card detailsContract
Newsletter: email, first name, country, how you heard about re-wild, the date you agreedTo email you launch news and occasional updates you asked forConsent (you can withdraw it at any time)
Messages: what you send through the contact formTo reply to youLegitimate interests
Course forms (when courses run): contact details, emergency contact, health and access information you choose to giveTo keep everyone safe on a courseContract; explicit consent for health information
CookiesEssential cookies keep your basket and login working. No advertising cookies are usedStrictly necessary

Who sees it

I do not sell or share your information for marketing. It is processed for me by: my website host (GoDaddy), WooCommerce on my website, the payment provider you choose at checkout, and my email newsletter service. Each only uses it to provide their service to me. Some of these providers may store data outside the UK under recognised safeguards.

How long I keep it

InformationKept for
Orders and invoices6 years, then deleted (HMRC requires business records for at least 5 years after the 31 January tax return deadline)
Your account and download accessWhile you use it. Accounts with no login or order for 3 years are deleted; order records are kept as above
Newsletter sign-upUntil you unsubscribe or ask me to remove you
Contact form messages12 months
Course health formsDeleted 3 months after the course, unless there was an accident or incident, when they are kept for 3 years (until a child turns 21 if under 18)
Course evaluation formsNames removed; kept anonymously to improve courses

Your rights

You can ask to see the information I hold about you, correct it, delete it, restrict or object to how it is used, or receive a copy to take elsewhere. You can withdraw consent for the newsletter at any time using the link in every email. Ask through the contact page and I will reply within one month. Some order records must be kept for tax even if you ask for deletion; I will tell you if so.

Complaints

If you are unhappy with how I handle your information, please tell me first. You can also complain to the Information Commissioner’s Office (ICO): ico.org.uk/make-a-complaint or 0303 123 1113.